VPN client quickstart

This guide is for readers using WeekVPN for the first time. The complete workflow uses both the user panel and the WeekVPN client: the user panel handles your account, plan, order and subscription, while the client imports the subscription, displays routes and establishes the connection. Keep these two parts separate. Placing an order on the website does not connect a device, and installing the client does not provide usable routes by itself.

Choose the device you plan to use and make sure your browser can access the user panel normally. WeekVPN supports Windows, macOS, iOS, Android and Linux; this page focuses on common import paths for the first four platforms. For Linux environments, complex network policies and system-level issues, see the troubleshooting handbook; command-line configuration is not covered here.

Your subscription URL is part of your account access credentials and should only be pasted into your own client. When the format needs to be shown, this guide uses an obvious placeholder such as https://example.com/sub?token=YOUR_TOKEN. This URL cannot connect and is not WeekVPN’s real subscription endpoint. Get real subscription details only from the user panel after signing in.

Open the account creation page. WeekVPN does not require an email address during registration; set a username and password. The username is used for future sign-ins, while the password protects orders and subscription details in the user panel. Submit the form when finished. The page should then open the user panel. If it remains on the same page, check whether the username is already taken, whether both password entries match, and whether your browser has blocked required page scripts.

After entering the panel, confirm that the username you just set appears in the header or account area. Your account now exists, but no plan has been activated yet, so the overview may still show an inactive subscription. This is a normal workflow state; there is no need to register again. Continue to the plans section to place an order instead of trying to add an empty configuration in the client.

Use a password you can remember long term and do not reuse with other services. Since registration does not require an email address, keep your username and password safe yourself. This step is complete when you can sign in to the user panel and open the plans, overview and orders sections.

Open the plans panel, then choose a monthly subscription or data package based on how you expect to use the service. Monthly subscriptions include ¥9.9/month for 60GB, ¥18/month for 250GB and ¥28/month for 500GB; data resets monthly on the activation date. Data packages include ¥158/300GB, ¥358/1000GB and ¥658/3000GB, remain available until used and never expire. Compare monthly subscriptions first if you use the service regularly; choose a data package if your usage is less predictable.

After choosing a plan, review the plan name, data allowance and amount due on the order confirmation page. Then select an available payment method from Alipay, WeChat or USDT. After payment, return to the user panel; do not treat the payment page message as the final confirmation. Open your order history to check the status and wait for the account overview to show an active plan and an available subscription option.

If payment is complete but the order status has not synced, refresh the orders page and sign in again once. Do not create duplicate orders, as they can be difficult to distinguish later. If the issue persists, submit a ticket in the user panel with the order time, plan name, payment method and a screenshot of the order status. Full billing and refund details are available in the Billing section of the Help Center; this service offers a 14-day no-questions-asked refund.

This step is complete when the account overview shows an active plan, not merely a pending order. The client’s subscription option appears only after the plan is active. Return to the overview next; there is no need to look for a static installer or manually generate a URL in the plans section.

Open the account overview and first check that your plan status and remaining data are displayed. Once the status is normal, choose the client import option for your current device in the subscription section. The panel may offer one-click import, copy subscription or a link to the client download area; exact labels vary by device and client version.

If the WeekVPN client is already installed, use the one-click import option in the panel when available. When your browser asks for permission to open the client, confirm the target app name before continuing. If the client does not open automatically, copy the subscription and paste it manually in the client’s subscription management section. Do not paste subscription content into the browser address bar or repeatedly open it as an ordinary webpage.

After a successful import, the client usually shows a new subscription name and can update a list of regions or routes. If the name appears but no routes are listed, run an update in the client. If the list remains empty, return to the account overview and confirm that the plan is active. For failed updates or conflicting old configurations, see the subscription section of the troubleshooting handbook.

Client interfaces differ across platforms, but the import workflow is the same: get the WeekVPN client and subscription option from the user panel, add the subscription in the client, update it, then choose a route from the refreshed list. The following sections cover only what is needed for a first connection, not advanced rules, system proxy modes or routing policies.

On every platform, consider the import complete only when the subscription updates, the route list appears and a route can be selected. Saving the link in the client without running an update is not enough. When changing devices, sign in to the user panel on the new device and repeat the same steps; WeekVPN supports unlimited devices.

In the client, choose a route matching the target service’s region and click Connect. Check that the client enters a connected state, then reopen the browser. Do not rely only on the button color; confirm the result through actual access and the exit region. If you need content or a service from a specific region, the route region must match that requirement.

After connecting, open an ordinary webpage first to confirm basic access, then open the target app. This separates a connection that is not working at all from an app that is not using the current connection. If ordinary webpages work but the target app retains its old state, close the app, clear its current session and reopen it. You can also open a new browser window to test instead of relying on old tabs.

If the client shows connected but webpages will not open, disconnect the current route and try another route in the same region. If every route behaves the same way, check whether the subscription has just finished updating and whether other network tools are running on the system. Change only one setting at a time and test before moving on so you can identify what actually affects the result.

Before troubleshooting, look back at where the workflow stopped. If you cannot sign in, the issue is at the account stage; if the order is inactive, check the plan and order; if no routes appear in the client, check subscription import and updates; if the client shows connected but webpages do not open, investigate the connection and system network. Classifying the issue first is more effective than repeatedly reinstalling the client.

Common questions, billing details and basic connection issues are collected in the Help Center. For system-level issues such as complete connection failure, frequent disconnects, failed subscription updates, mobile background shutdowns or an app not using the current connection, see the troubleshooting handbook. When submitting a ticket, include the device system, client name, steps that caused the issue, selected region and the complete error text, but never include the real subscription content.

After your first connection is working, daily use only requires opening the client, updating the subscription, choosing a route suited to the current task and connecting. The user panel remains the source of truth for your plan, data and subscription status. If cached client information differs from the panel, update the subscription before investigating further.